VerifyDiagnosis is committed to making www.verifydiagnosis.com accessible to the widest possible audience, including people with visual, auditory, motor, or cognitive disabilities. We believe that everyone — regardless of ability — should be able to request and understand a radiology second opinion.
This statement describes the standards we follow, the steps we have taken so far, the limitations we are aware of, and how to reach us if you encounter a barrier.
Our Commitment
We strive to ensure that our website is perceivable, operable, and understandable for all visitors. Accessibility is an ongoing effort rather than a one-time project, and we review and improve the Site on a continuing basis as we learn more and as technology evolves.
Standards We Follow
We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA as our primary reference standard. WCAG is published by the World Wide Web Consortium (W3C) and is widely recognized as the benchmark for web accessibility, covering recommendations for making web content more accessible to people with a wide range of disabilities.
Measures We Have Taken
Some of the accessibility measures built into this website include:
- Semantic structure. Pages use proper heading hierarchy (h1, h2, h3) and semantic HTML elements (
header,nav,main,footer) so screen readers can navigate the page logically. - Labeled form fields. Inquiry and contact forms use visible labels or
aria-labelattributes so every input is announced clearly by assistive technology. - Descriptive image text. Meaningful images include descriptive
alttext; purely decorative elements are marked so they don't clutter screen-reader output. - Readable color contrast. Our color palette is chosen with text-to-background contrast in mind to support readability for low-vision users.
- Keyboard accessibility. Interactive elements such as links, buttons, and form fields are designed to be operable using a keyboard alone, without requiring a mouse.
- Visible error messaging. Form validation errors are presented as visible, programmatically-associated text rather than color alone.
- Speakable content markup. Key page content is marked up to support voice assistants and screen readers used by blind and low-vision visitors.
- Responsive design. Pages adapt to different screen sizes and zoom levels so content remains usable on mobile devices and at increased text size.
Known Limitations
Despite our best efforts, some parts of this website may not yet be fully accessible. Known limitations may include:
| Area | Limitation |
|---|---|
| Third-party embeds | Content loaded from external services (such as fonts or shared links) may not fully meet our accessibility standards, as it is outside our direct control. |
| Older PDFs or documents | Some downloadable materials may not yet be fully tagged for screen-reader compatibility. |
| Visual CAPTCHA | Our spam-prevention CAPTCHA is primarily visual; if you have difficulty reading it, please contact us directly and we will assist with your submission. |
We are actively working to address these limitations as part of our ongoing accessibility efforts.
Compatible Assistive Technology
This website is designed with the intent to be compatible with commonly used assistive technologies, including:
Screen Readers
Such as JAWS, NVDA, and VoiceOver, used with modern, up-to-date browsers.
Screen Magnifiers
And browser zoom functionality for users who need enlarged text or content.
Keyboard Navigation
For visitors who navigate using the keyboard (Tab, Shift+Tab, Enter) rather than a mouse.
For the best experience, we recommend using the most recent version of your browser and assistive technology software, as older versions may not support all accessibility features used on this Site.
Alternative Ways to Reach Us
If any part of this website is difficult for you to use, you do not need to rely on the Site alone. You can request a second opinion, ask a question, or get help with any part of the process by contacting us directly by email, and a member of our team will assist you personally.
Feedback & Reporting a Barrier
We welcome feedback on the accessibility of www.verifydiagnosis.com. If you encounter an accessibility barrier, have difficulty using any feature of this Site, or have suggestions for improvement, please let us know.
Email: verifydiagnosis@gmail.com
Please describe the page you were on, the issue you encountered, and the browser, device, or assistive technology you were using, if possible. We aim to respond to accessibility feedback as promptly as we can and to address reported issues within a reasonable timeframe.
Ongoing Efforts
Accessibility is not a single fix but a continuous process. As we update this website — adding new pages, features, or content — we aim to apply the same accessibility standards described in this statement. We periodically review the Site and welcome the input of our visitors in helping us identify where we can do better.
"A specialist's second opinion only matters if everyone who needs one can actually reach it."